What others think is important

What others think is important

We value what our customers say because it results in an even stronger customer experience and helps us develop our services. Feedback comes from small exporters through to multinational companies using Transmar services but every response is as important as the next.

Recent feedback and testimonials talk about our strong partnership credentials, our service schedules and most importantly, our in-house teams who deal directly with customers. These are the people responsible for resolving any shipping issues or offering advice on preparing cargo for either dry containers or reefers. This is one of the most important facets of our container shipping operations: as the leading Egyptian container shipping company we have built our reputation on customer service.

Customers tell us that our network is of prime importance when it comes to cargo handling and from our home port of Adabiya we reach across the Red Sea to Jeddah, Port Sudan, Jubail, Dammam, Khalifa and Jebel Ali. Over the past four decades we have moved more than seven million tonnes of cargo and our unrivalled handling credentials in Egypt and across the Arabian Gulf are supported by our sister divisions in IACC Holdings: TCI for the stuffing and handling of cargo and Transland which offers trucking services across the Middle East. These are the extra support services that many of our customers also comment on as it provides them with comprehensive networks for handling, shipping and delivering their cargo. 

We are currently celebrating with IACC Holdings four decades of freight handling, shipping, container services and cargo services and much of our success continues to be built on our strong partnerships with our customers. Supporting Egyptian exporters has been a cornerstone of our operations and remains at the core of our service offerings.